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» Crisis management » how to deal with a crisis in your business
Steps:
1. Meet with management team to discuss options in a variety of crises. Consider all possible what-ifs.
2. Delegate responsibilities and make clear who is responsible for what in a given crisis.
3. Consider where you will meet if there's a fire or how you will communicate if the phone lines go down.
4. Draft a loss-prevention manual to determine ahead of time how you will minimize loss. Doing so may lower your insurance liability payments.
5. Post emergency evacuation routes in several sites in your buildings where they can be readily seen by employees.
6. Have fire equipment where it can be readily accessed and seen.
7. Make sure that there are employees trained ahead of time to deal with life and death situations, such as giving cardiopulmonary resuscitation (CPR).
8. Drill employees regularly so that they will know what to do and not panic if a crisis situation occurs.
9. Remember to plan for a variety of crises. Although a visit from the Immigration and Naturalization Services or the Occupational Safety and Health Administration is not a matter of life or death, your receptionist should know how to respond ahead of time.
Tips:
Contact your local social services department, Red Cross or county mental health board for information on training employees in matters such as CPR.
how to deal with a crisis in your business
In business, forewarned is forearmed. Here are some strategies for dealing with the unexpected.Steps:
1. Meet with management team to discuss options in a variety of crises. Consider all possible what-ifs.
2. Delegate responsibilities and make clear who is responsible for what in a given crisis.
3. Consider where you will meet if there's a fire or how you will communicate if the phone lines go down.
4. Draft a loss-prevention manual to determine ahead of time how you will minimize loss. Doing so may lower your insurance liability payments.
5. Post emergency evacuation routes in several sites in your buildings where they can be readily seen by employees.
6. Have fire equipment where it can be readily accessed and seen.
7. Make sure that there are employees trained ahead of time to deal with life and death situations, such as giving cardiopulmonary resuscitation (CPR).
8. Drill employees regularly so that they will know what to do and not panic if a crisis situation occurs.
9. Remember to plan for a variety of crises. Although a visit from the Immigration and Naturalization Services or the Occupational Safety and Health Administration is not a matter of life or death, your receptionist should know how to respond ahead of time.
Tips:
Contact your local social services department, Red Cross or county mental health board for information on training employees in matters such as CPR.
Practical advice for business
